This update introduces the option to prevent vendors from reassigning orders to someone else in their company, and we added an audit trail message to provide more information about auto-assigned bid orders. We also fixed a few “quirks” to promote a smoother workflow in Mercury Network. Read on for highlights, and check the release notes for all the details.
If you’re an appraiser or other vendor, click here to learn how these changes will affect you.
New Fee Panel option prevents vendor from reassigning orders
Previously, when an order was assigned to a vendor, that vendor could reassign the order to another user in their Mercury Network account. A typical scenario was when an appraiser assigned their order to another appraiser in the same company. You let us know that can cause problems when you haven’t vetted the newly assigned vendor according to your policy.
To prevent this, you can check Do not allow vendor reassignment in the Options menu within your Fee Panel. This will keep vendors from reassigning orders, and it applies immediately to all your current residential orders. It doesn’t apply to commercial orders or those assigned to an AMC/Firm. The setting is unchecked by default, so unless you change it, everything will work the same way it always has. Click here, and we’ll walk you through changing your Fee Panel options.
New audit trail message about automated bid assignment
When your Vendor Selection Settings are configured to automatically submit bid requests to vendors using their priority ranking as a factor, there could be cases when there aren’t enough qualifying vendors to meet the minimum number of bidding vendors per your settings. Previously, you might not have known why there were fewer-than-expected vendors receiving bid requests. So, for better transparency, you’ll now see a message in the order’s History that says Not enough priority vendors to meet minimum requested XX - where XX is the minimum number of vendors according to your settings.
