This update offers new ways to protect your borrowers’ privacy and maintain compliance. We also fixed a couple of issues that affected email notifications and syncing reports to the VMP Client. See the release notes for complete details and read on for the highlights.
By enabling straightforward compliance and keeping your workflow efficient, these new options support our goal of providing a single, end-to-end digital mortgage workflow to simplify, streamline, and orchestrate the entire collateral underwriting process.
Borrower NPI Protection Options
As you might have seen in our email last week, this release adds new options for protecting borrowers' NPI (non-public information) in email notifications sent from Mercury Network. If you missed that email, you can see it here.
With this release, you have the option to mask either the borrower name or the loan number when that information appears together in an email. The default setting will mask the borrower name, leaving the complete loan number visible. However, you can change this by going to Mercury Network's Account view, where you'll find a drop-down menu in the Security section where you can select Mask Loan #. You can read more about this feature and see examples of the way masking will work here.
You can click here for a quick walkthrough of this setting, but note that the masking won't take effect until our next release which is currently scheduled for April 21st.
As part of this initiative, we corrected instances where the Reference Number was incorrectly labeled as the Lender Case # in some email notifications. Going forward, the Reference Number will be labeled as such.