Mercury Network Acquires Appraisal Scope
What does this acquisition mean for me?
This combination brings together the two best appraisal management systems in the market. Our goal is to deliver the most innovative products and services for collateral valuation, and this investment will bring more R&D and enhanced service to the mortgage industry. The acquisition of Appraisal Scope means you can easily access the right core platform for your business from one vendor, whether you’re a small community bank or one of the largest lenders, credit unions and appraisal management companies (AMCs) in the country.
I use Mercury Network or Appraisal Scope. Do I need to do anything?
No, you will continue using all your services, whether Mercury or Appraisal Scope, with your existing login information.
What will be happening in the future?
In the short term, nothing changes. We will continue to develop and support both Mercury Network and Appraisal Scope to meet the needs of all customers. Eventually, we will standardize on one platform with a combined set of features. Customers won’t be asked to migrate to a new platform until we’re sure it meets their needs.
As we add services and benefits for you, we’ll handle them just like all our other bi-weekly software updates, so you will know well ahead and we’re always here if you have any questions.
I’m an appraiser or AMC that receives orders from lenders and AMCs, and I use each of these platforms. How will this affect me?
Nothing will change immediately. You will continue to pick up your Mercury orders from the Mercury vendors portal and your Appraisal Scope orders from the customer’s website. You will continue to get support for Mercury products from the Mercury Client Relations team and support for Appraisal Scope products the same way you always have. Any changes to that will be communicated to you well in advance.
As a Mercury or Appraisal Scope Integration Partner, how will this affect me?
One of Mercury’s highest priorities is to maintain an open system and to expand our integration partner relationships based on customer needs. We will continue to develop and maintain all our current integrations, and we’re looking forward to new relationships, too.
Will there be any changes to my training and support options?
For the time being, customers of each company will continue to follow their existing workflow to get support for their product. Over time, we will combine the support options taking the best features from each company. Stay tuned as we’ll notify you well in advance to any changes.
If I’m on one platform, can I move to the other?
Yes, you can decide to move from one platform to the other. If this is an option you’d like to pursue, please contact your account manager or send an email to info@MercuryVMP.com.
Where can I get more info?
Send any questions to info@MercuryVMP.com and we'll continue to expand the FAQ.
Stay tuned – The leadership, experience and expertise behind this combination is well-positioned to deliver and implement the next generation of collateral valuation solutions.