What the Borrower Sees
If you have decided to automatically send the link to the borrower, the email they receive can be customized for your purposes. We'll get any custom text or formatting from you during the initial setup. The email will have a button that takes them to the Make a Payment page with their order populated, as shown in step 2 below.
If you've manually sent the link to the borrower, they'll visit the Make a Payment page, and that page will be styled according to your VMP Client Order Setup. We will help you configure that page during the initial setup.
Whether you're sending the link automatically or manually, here's what the borrower will see:
If you've manually sent the link to the borrower, they'll be prompted to enter their street address and zip code to find the order. They can enter a full or partial address plus a zip code then click Search.
If the link was automatically sent to the borrower, the order will already be populated for them, as shown in step 3.
2. Here, the order will be displayed with the property address and amount due as listed on the order's invoice. The borrower is prompted to click the order to select it.
3. On the next page, they can enter their payment information then click Submit. If the link was sent automatically, this is the first page the borrower will see.
Normally, the card will be charged immediately when the borrower enters the information. However, this process can be customized so the card information can be processed later. We'll configure this option for you during the initial setup. When the card has been charged, the borrower will receive an invoice which looks like this:
