Initial Setup
This feature depends on a few of Mercury's other features to work. So, before you use it, you'll need to contact us to ensure you're all set up. Email merchantsupport.vsg@corelogic.com to inform us that you intend to use the Make a Payment page. Be sure to include your customer number in the email, and we'll get back to you right away to help you get started using these features. Here are some of the things we'll help you configure:
VMP site: The Make a Payment feature works in conjunction with a VMP Client Portal, and we can get this ready for you if you don't already have one.
Merchant account: To process credit card payments, you'll need a merchant account set up in Mercury. You can use your existing TSYS merchant account, so we'll need some of those details to set it up.
Customization options: We'll tailor a few things for you as we set up this feature.
Normally the credit card is immediately charged the full amount due when the borrower enters the card information, but this is customizable. So, we'll make sure we know what you want as we set it up.
If you ever send the Make a Payment page manually, the borrower will be taken to a page styled according to your VMP Client preferences. We'll help you make it look great for your visitors.
The link to your Make a Payment page will automatically be sent to the borrower in an email, and this email can be customized.
The image below shows the email to the borrower, and the numbered items indicate those which can be customized. Your Mercury Network representative will ask for this info during the setup process.
Company name
"From" email address
Subject line
Lender logo (recommended image size: 600 wide by 200 tall)
Salutation (can merge borrower's name)
Body
Closing/Signature
The following order information can be merged into the email's content:
Borrower name
Property street address
Property City
Property state
Property zip code
Company name
Lender
AMC name
Loan number
Amount due